FREQUENTLY ASKED QUESTIONS

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  • Questions on Selling or Pawning Your Items to the Shop
    • Can I send an item to you to look at and maybe buy from me?

      NO, DO NOT SEND US YOUR ITEMS. We get so many letters and gifts from fans in the mail it is impossible for us to separate them out. Any items mailed to us without specific prior approval from a manager are assumed to be gifts and we are not responsible for returning them.

    • Can you tell me what my item is worth?

      We apologize but we do not have an appraisal service. We simply can tell you what we would pay you for your item, however you will have to bring the item to the shop. Please see more on selling to us at gspawn.com/pawn-sell

    • What do I need to sell or pawn an item to the shop?

      All you need is a valid state issued Identification and be 18 or older. If you have any paperwork for your item such as COA's or other provenance make sure to bring them.

    • Can I make an appointment for you to look at my item?

      Appointments are not necessary.

    • Can I sell my item to you online?

      We apologize but we are only selling our products online at this time. Online agents are unable to assist with purchasing your items. The only way to sell to the shop is to physically bring your item to our store.

    • How does a pawn work?

      After you bring your item in we settle on a amount that we will loan you today for your item. The Loan contract will be written for 90 days and you will be paid in cash. We Charge 13% every 30 days the loan is outstanding. Any period from 1-30 days will still be charged the same amount. (Active Duty Military members only pay 3%) A one time $5 Fee will also be charged with every new loan, and a $4 lost ticket fee will be assessed if you require a new pawn ticket. If you do not come back to claim your item before the 90 day loan period expires you can still pick up your item if we still have it in inventory. You will simply pay the additional interest and a $10 late fee. Only Cash, Money Order or Cashiers Check is accepted as payment on a loan. If you are not in town we can arrange payment via mail, just mail us a copy of your ticket, ID and a cashiers check or money order. A new ticket will be mailed back to you. We can also mail your item back after a mail payment, just call us first so we can give you the shipping total to add to your final payment. Pick up your items 24/7 at our night window, just call us during normal business hours 9-5 so we can have your item pulled from the safe and available after hours.

    • What is the best time to come to the shop but avoid the long line?

      If you have an item to pawn or sell you always get to skip the line! Just tell our door person that you are here to sell/pawn us an item and you can skip the line. As far as slow times go they are usually in the morning between 10-11 am or evenings after 4 pm. Nevada residents always get past the line even if you are just visiting to look around, just show your NV ID to the doorman!

    • What time are you open?

      The showroom is open 10am - 5:30pm 7 days a week. But you can always sell at our Pawn Window, open 24 hours a day.

  • Questions regarding purchasing items from the shop.
    • I don't see the item I am looking for.

      If this item is from an episode of "Pawn Stars" please note that there are nearly 600 episodes so many of the older items have since sold. Bu don't fret oftentimes we can recommend you something similar or add you to our "Let Us Find It For You List" email orders@gspawn.com or start a chat with us today for more info.

    • Do you ship International/ How much does it cost?

      Yes we ship to any country serviced by USPS. Simply add the item to your shopping cart and the website will give you a shipping cost.

    • Can I get an autograph with my order?

      We are always happy to consider autograph requests but please be aware they may add processing time to your order. Let us know in the order notes and we will try to get one for you!

    • Can I pick up my order?

      Yes, Please choose the "Pickup in Store" option and kindly let us know when you expect to pick up the item in the order notes.

    • Do you Offer Layaway?

      We do offer a 90 day layaway on items $500 or more. Please note layaways deposits and payments are not refundable should you default on your payments. We also offer financing through Paypal and Affirm which allow you to pay later and receive your items now. For more info on our layaway program email orders@gspawn.com and let us know the item you are interested in.

  • General Questions about the Show
    • I've got something great for the show, how do I get ahold of you?

      Awesome! We have an email account that you can email photos and information to, please be advised that we generally only want unique items that have not been featured on the show before. If you think you have something that will catch Rick's eye email pawnstars@gspawn.com. Due to the volume of inquiries we can't get back to everyone but rest assured if we like it, you will hear from us.

    • When/where can I watch "Pawn Stars"?

      Please refer to history.com for the latest on "Pawn Stars" air times and dates.

    • Can I get contact info for your expert?

      Please refer to our meet the experts page, not all experts are available to the greater public. Any websites or emails will be noted in the experts bio.

    • Can I buy what I just saw on the show?

      If still in stock, absolutely! Search our As Seen on Pawn Stars section, if you dont see the item please reach out to us at orders@gspawn.com

  • General Questions About the Shop & the Stars
    • Do the guys from the show work at the shop?

      Yes Rick, Corey & Chumlee are all still full time employees of the shop. They do go out on the shop floor from time to time to meet their fans, sign autographs and take pictures. Unfortunately, due to NV privacy laws protecting customers pawning or selling items they are unable to work the pawn counter like the old days since our customers would show up in everyone's pictures! Read more at our "Visit Us" section below for the best ways to meet the guys on your trip.

    • What is the best way to meet the guys?

      Rick and Chumlee can be seen most weeks right next door to the shop at Pawn Plaza (facebook.com/pawnplaza). Friday and Saturday nights you can meet Rick when he is bartending at his bar, Rick's Rollin Smoke BBQ and Tavern; follow them here for the latest appearance schedule (https://www.facebook.com/RicksRsbbq). Chumlee can be found at his candy shop next door to the Pawn Shop in Pawn Plaza check their facebook for the latest on his schedule (https://www.facebook.com/ChumsCandy). During certain times of year you can also book a VIP Meet & Greet tour via our partner Annie Bannanie Tours. Read more under the "Visit Us" page.

    • I would like to contact the guys for a interview or other media appearance.

      Please email our publicist Laura Herlovich at

    • Can I book the guys for an appearance, sponsorship or private event?

      Rick, Corey and Chumlee are available sponsorships, private and events (both in store and out) or other appearances. Please email webmaster@gspawn.com or with the "Pawn Stars" requested and details and dates. A representative from the shop will reach out to your shortly.

Still Have Questions?

For inquiries regarding an item you would like to purchase email orders@gspawn.com , give us a call at (702)272-0006 or chat with us. For questions regarding selling an item please phone (702)385-7912 and press option 1 for the Pawn counter.

If we miss your call during business hours please try again in 10-15 minutes or leave a message.

Meet The Stars
Read more about your favorite Pawn Broker.
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VISIT THE SHOP

Get info on making the most of your visit to the Pawn Shop by clicking here.

VISIT US
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